Tootja kirjeldus
Whether you are a large enterprise or a medium-sized or small organization,
Polycom understands that your communications environments are growing and
that they are becoming more interdependent within your IT infrastructure. As your
environment grows and you unify your communications, your support needs also
change and develop.
Like all organizations, you want to maximize your technology investments and make
sure your users receive the best possible experience. You also want more visibility
into how your video conferencing investments are being used and how to address
issues or challenges in a timely manner.
You may not have in-house technical experts for all your communications needs,
but when you need external assistance, you can choose Advantage Service to help
you manage your Polycom solution.
The right level of support to fit your needs
Polycom Advantage Service is an enhanced support offering that is focused on
maximizing value and availability for your entire Polycom video solution. As your
communications strategy becomes mission critical, Advantage Service provides
access to some of Polycom’s advanced service capabilities including:
• Monthly utilization reports and periodic benchmark reports
• Polycom’s hosted Adoption Portal Starter Edition for up to 100 end users
• Priority 24x7 telephone access to Polycom Technical Support
Advantage Service provides a self-service approach to increasing end user adoption
of your video investment, valuable and actionable information on the status and
utilization of your collaboration solution, and faster time to problem resolution.
Polycom understands that your communications environments are growing and
that they are becoming more interdependent within your IT infrastructure. As your
environment grows and you unify your communications, your support needs also
change and develop.
Like all organizations, you want to maximize your technology investments and make
sure your users receive the best possible experience. You also want more visibility
into how your video conferencing investments are being used and how to address
issues or challenges in a timely manner.
You may not have in-house technical experts for all your communications needs,
but when you need external assistance, you can choose Advantage Service to help
you manage your Polycom solution.
The right level of support to fit your needs
Polycom Advantage Service is an enhanced support offering that is focused on
maximizing value and availability for your entire Polycom video solution. As your
communications strategy becomes mission critical, Advantage Service provides
access to some of Polycom’s advanced service capabilities including:
• Monthly utilization reports and periodic benchmark reports
• Polycom’s hosted Adoption Portal Starter Edition for up to 100 end users
• Priority 24x7 telephone access to Polycom Technical Support
Advantage Service provides a self-service approach to increasing end user adoption
of your video investment, valuable and actionable information on the status and
utilization of your collaboration solution, and faster time to problem resolution.
| Kõrgus | 0.001000000 |
| Laius | 0.001000000 |
| Pikkus | 0.001000000 |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Polycom RealPresence Clariti |
| Licence Qty | 1 concurrent user |
| Licence Pricing | Volume / 15-49 licences |
Spetsifikatsioon
| Kaubamärk | POLYCOM |
|---|
Transport
Kättesaamine väljastuspunktist
Kaubale on võimalik ise järele tulla kas Tallinna esindusesse (Rävala pst 6, 10143) või partnerladudesse. Väiksemamahuliste ja -mõõtmetega kaubad (brutokaal kuni 30 kg ja mõõtmed kuni 60x36x60cm) väljastatakse kas kesklinna kontorist või partnerladudest. Saadetised, mille üldkaal jääb 30 kg kuni 100 kg vahemikku (näiteks suur kodutehnika, mööbel jt.), väljastatakse kas Tallinna partnerladudest või selle lähiümbruses asuvatest logistikakeskustest. Kauba hinnanguline kättesaamise aeg on märgitud tootekaardil. Klienditeenindus saadab peale tellimuse esitamist täpsemad juhised, sh teavituse kui kaup on väljastamiseks valmis.
Tutvu tingimustega lähemaltTarne kulleriga
Kauba kohaletoimetamine kulleriga. Saadetised, mille üldkaal on kuni 30kg, toimetab kuller korteri-, maja- või garaažiukseni vastavalt tingimustele. Korrustele vedu vaikimisi ei toimu kui pole eelnevalt klienditeeninduse kokku lepitud. Kauba tarneaeg on märgitud tootekaardil. Kui tellitud tooted on kullerfirmale üle antud, võtab kullerfirma eelnevalt ühendust, et täpsustada toodete kohaletoomise aeg.
Tutvu tingimustega lähemaltTarne pakiautomaati
Kauba kohaletoimetamine pakiautomaati. Väiksemamahuliste ja -mõõtmete kaupade tarnimiseks soovitatakse kasutada kas Omniva, DPD Pickup või Itella pakiautomaate. Kauba tarneaeg on märgitud tootekaardil. Kui tellitud tooted on kullerfirmale üle antud, teavitatakse klienti SMS-i teel ning edastatakse vastavalt tellimusele ka personaalne uksekood koos muu vajaliku infoga. Kui ostukorvis pakiautomaadi valikut ei ole, siis valitud kaubad pakiautomaati ei mahu.
Tutvu tingimustega lähemalt